What We Offer

Our consumer services consulting and innovation offerings help home service businesses such as plumbers, electricians, HVAC specialists, landscapers, and cleaning service providers modernize their operations and deliver better customer experiences.

We focus on integrating job scheduling systems, dispatch tools, technician mobile apps, CRM platforms, e-commerce, invoicing & payment software, and customer booking portals into one streamlined digital ecosystem. We help service providers eliminate manual work, improve communication, and scale with confidence.

How We Work

• E-Commerce Enablement:
  Building online storefronts and service-selection experiences that allow customers to purchase services, order parts, request quotes, and schedule appointments directly from your website.
• Digital Experience Modernization:
  Designing intuitive, mobile-first customer experiences—from online booking flows to automated reminders—that make interacting with your service business seamless and convenient.
• ERP Strategy & Implementation:
  Evaluating, selecting, and implementing ERP systems that unify scheduling, inventory, billing, purchasing, and financials. We ensure your operational data flows smoothly across teams, systems, and touchpoints.
• CRM & Customer Communications:
  Deploying CRM platforms and automated communication flows to manage leads, track customer history, follow up on quotes, and drive repeat business through targeted outreach.
• Technician Mobile Tools:
  Equipping field technicians with mobile applications that include job details, checklists, inventory lookup, photo capture, time tracking, and real-time updates—improving productivity and customer transparency.

The Goal

Our goal is to help consumer service companies use technology to improve profitability, increase customer loyalty, and simplify day-to-day operations. We focus on connecting the systems that matter most, and reporting so owners and managers can make faster decisions with real-time insights. By unifying data across the entire service lifecycle, we lay the foundation for long-term digital growth.

Who It’s For

This service is built for home service providers including plumbing companies, HVAC specialists, electricians, landscapers, renovators, appliance repair technicians, pest control services, and cleaning businesses looking to modernize their operations.

Whether you're an established service brand seeking efficiency improvements or a growing business wanting the right digital infrastructure to scale, our consumer service consulting and innovation offerings provide the technology, strategy, and expertise to help you stay competitive, efficient, and customer-centric.

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